Privacy Policy

1. Information We Collect

We collect both personal and non-personal information to provide and improve our services. The information we may collect includes:

a. Personal Information:

• Registration Information: When you create an account on the Site, we collect personal information such as your name, email address, and any other details you provide during registration.
• Payment Information: If you make a purchase, we collect payment information, such as credit card details or other payment method details, through our secure payment processor.
• Communication Information: If you contact us through email or our support channels, we may collect your name, email address, and the contents of your communication for the purpose of responding to your inquiries.

b. Non-Personal Information:

• Log Data: We collect information about how the Site is accessed and used, such as your IP address, browser type, browser version, the pages of our Site you visit, the time and date of your visit, and other diagnostic data.
• Cookies and Tracking Technologies: We use cookies to track activity on the Site and to store certain information. You can set your browser to refuse cookies or to alert you when cookies are being sent. However, if you do not accept cookies, you may not be able to use some portions of the Site.

2. How We Use Your Information

We use the information we collect in the following ways:

• To Provide Services: To operate and maintain the Site and offer its features, including providing you with transcripts for YouTube videos, user support, and account management.
• To Process Payments: To process payments for services purchased through the Site, including subscription or one-time fees.
• To Improve the Site: To understand how our users interact with the Site, which helps us improve the user experience, troubleshoot issues, and enhance our services.
• To Communicate with You: To send updates about your account, respond to inquiries, provide customer support, and send marketing communications (if you have opted into receiving such communications).
• To Comply with Legal Obligations: To comply with applicable laws and regulations, including enforcing our Terms of Service.

3. Sharing of Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• With Service Providers: We may share your information with third-party vendors, such as payment processors and cloud service providers, to help us operate the Site and provide our services. These third-party service providers are obligated to use your personal data solely for the purposes of providing their services to us.
• For Legal Reasons: We may disclose your personal information if required to do so by law, such as to comply with a subpoena, court order, or other legal process, or to protect our rights or the safety of others.
• In the Event of a Merger or Sale: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.

4. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. If you delete your account, we will retain certain personal information as required by law or for legitimate business purposes.

5. Security of Your Information

We take reasonable measures to protect the security of your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

6. Your Rights and Choices

You have certain rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can update or correct any inaccurate or incomplete information we hold about you.
• Deletion: You can request that we delete your personal information, subject to certain exceptions.
• Opt-Out of Marketing Communications: You can opt out of receiving marketing emails from us by following the unsubscribe instructions in the email or by contacting us directly at contact@youtranscripts.com.
• Cookies: You can manage cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of the Site.

To exercise any of these rights, please contact us at contact@youtranscripts.com.

7. Third-Party Links

The Site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

The Site is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have inadvertently collected personal information from a child under 18, we will take steps to delete that information.

9. International Data Transfers

If you are accessing the Site from outside of India, please be aware that your information may be transferred to and processed in India. By using the Site, you consent to the transfer of your information to India and agree to comply with the laws of that jurisdiction.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the "Last Updated" date at the top. You are encouraged to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at:

YouTranscripts.com
Email: contact@youtranscripts.com