Contact YouTranscripts
Help with the product, your account, or a security concern.
Contact details
Email us at contact@youtranscripts.com. Include enough context for us to reproduce the issue, but never include a password, sign-in code, API key, session token, or private database information.
The fastest way to get help
If the product shows a request ID, copy it into your email. It is a reference for our logs and does not contain your transcript or password.
contact@youtranscripts.comChoose the right path
Transcript or summary problem
Tell us the request ID, the error message, the browser/device, interface language, and whether the problem is reproducible. You may include the video URL if it is necessary to identify the source, but do not send transcript text unless support specifically asks for a short excerpt.
Feedback and suggestions
Tell us what you were trying to accomplish, where you got stuck, and what a successful result would look like.
Account, privacy, or data request
Ask for access, correction, export, deletion, or help with account access. Send the request from the account email when possible; we may need to verify ownership before disclosing or changing account data.
Security report
Report suspected security issues privately with the subject “Security report for YouTranscripts.” Do not test against other users, exfiltrate data, publish a vulnerability, or attach credentials. See the security reporting page for the safe intake rules.
Known issues and status
Check confirmed incident notices and recovery guidance.
Fair usage
Understand normal personal use and recovery options.
Reply by email
We review messages as capacity allows; urgent security reports should be clearly marked.
Page reviewed August 5, 2026.