Service Status

Confirmed notices and recovery guidance.

Current published status

No active incident posted

Manually reviewed . This is a published incident record, not a live uptime monitor.

How to read this page

This is a manually updated public incident surface. It does not yet provide a live uptime guarantee or replace provider and account monitoring. When an incident is confirmed, we will add the affected area, start time, user-safe impact, next update, and resolution.

Incidents

No active or recently resolved incident is currently published.

Known-issue workflow

  1. Check whether the problem affects transcripts, summaries, accounts/email, metadata, or the extension.
  2. Retry once with the same request only when the product offers a retry; avoid repeated automated attempts.
  3. Copy the request ID and error category shown by the product.
  4. Check this page and then contact support if no notice explains the issue.

Transcripts

No active incident posted

Caption availability, provider retrieval, loading, and export issues.

Summaries

No active incident posted

Account-gated generation, selected mode, queue, provider, and fair-use issues.

Accounts and email

No active incident posted

Sign-in, confirmation, magic-link, reset, and session problems.

Metadata and extension

No active incident posted

Source details, browser extension, and environment-specific issues.

Page reviewed . See support guidance for request-ID intake.